FAQ

Question 1: How long will it take to receive my order?

Answer:
Here are our estimated delivery times:
Processing time: 1–3 business days
Transit time: 10–12 business days
Estimated delivery time: 11–15 business days
For more details, please refer to our Shipping Policy.

Question 2: Do you offer free shipping?

Answer:
Yes, we offer free shipping on all orders within Ireland. For more information, please check our Shipping Policy.

Question 3: Where is Capo Studio located?

Answer:
Capo Studio is a Ireland–focused fashion brand. We proudly offer a curated selection of high-quality fashion products, with shipping available exclusively within Ireland.

Question 4: What if I receive a defective product?

Answer:
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 14 days. For more information, see our Return Policy.

Question 5: Can I cancel my order after it’s placed?

Answer:
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

Question 6: What is your return policy?

Answer:
We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

Question 7: When will I get my refund after returning a product?

Answer:
Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Question 8: Do you offer any warranties or guarantees?

Answer:
Yes, we provide a 14-day warranty on all purchases. For more information, please refer to our Return Policy.

Question 9: How can I contact customer support?

Answer:
You can reach our customer support team through the Contact page.

Question 10: Do you ship internationally?

Answer:
No, we currently ship exclusively within Ireland.

Question 11: Do you have a physical store location?

Answer:
We are an online-only store, which allows us to offer great pricing and a wide selection of products.

Question 12: Can I place a bulk order?

Answer:
Yes, we accept bulk orders. Please contact our customer support team for details.

Question 13: What is the process for exchanging a product?

Answer:
For detailed information about product exchanges, please refer to our Return Policy.

Question 14: How can I track my order?

Answer:
You can track your order through the Track My Order page on our website.